Admin certification (set 2)

2 of 65. DreamHouse Realty wants to offer a form on its Experience Cloud site where inspectors will submit findings from a property inspection.
Which feature should an administrator place on the page to fulfill this requirement?

3 of 65. Northern Trail Outfitters has hired interns to enter Leads into Salesforce and has requested a way to identify these new records from existing Leads. What approach should an administrator take to meet this requirement?

4 of 65. Sales users at Cloud Kicks are requesting that the data in the Industry field on the Account object displays on the Opportunity page layout.
Which type of field should an administrator create to accomplish this?

5 of 65. Which tool should an administrator use to identify and fix potential session vulnerabilities?

6 of 65. Cloud Kicks has a customer success agent going on leave and needs to change ownership on multiple cases.
Which two users are able to fulfill this request?
Choose 2 answers

7 of 65. Universal Containers has a Contact Lightning record page with a component that shows LinkedIn data. The sales team would like to only show this component to sales users when they are on their mobile phones.
Which two solutions should the administrator use to fulfill this requirement?
Choose 2 answers

8 of 65. Cloud Kicks needs to be able to show different picklist values for sales and marketing users.
Which two options will meet this requirement?
Choose 2 answers

9 of 65. An administrator at DreamHouse Realty needs to create customized pages for the Salesforce mobile app.
Which two types of pages could an administrator build and customize using the Lightning App Builder?
Choose 2 answers

10 of 65. The administrator at Cloud Kicks has a custom picklist field on Lead, which is missing on the Contact when leads are converted.
Which two items should the administrator do to make sure these values are populated?
Choose 2 answers

11 of 65. An administrator at Universal Containers needs an automated way to delete records based on field values.
What automated solution should the administrator use?

12 of 65. Users at Cloud Kicks want to be able to create a task that will repeat every two weeks.
What should an administrator do to meet this requirement?

13 of 65. Universal Containers wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find deal records via a search.
What option should the administrator adjust to fully restrict access?

14 of 65. The VP of sales at DreamHouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key piece of data is the total of all sales for the year and the progress to the enterprise sales goal. What dashboard component will effectively show this number and the proximity to the total goal as a single value?

15 of 65. The administrator at Ursa Major Solar imported records into an object by mistake. Which two tools should be used to undo this import?
Choose 2 answers

16 of 65. Cloud Kicks wants to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.
What feature should the administrator use to meet this requirement?

17 of 65. Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all
of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's
bookmarks to be updated.
How should the administrator configure the policies in my domain settings?

18 of 65. An administrator at DreamHouse Realty wants an easier way to assign cases based on agent capacity and skill set.
Which feature should the administrator enable to meet this requirement?

19 of 65. Cloud Kicks has the organization-wide defaults for Opportunity set to Private.
Which two features should the administrator use to open up access to opportunity records for sales users working
on collaborative deals?
Choose 2 answers

20 of 65. Users have noticed that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard.
What are the two reasons this is likely to occur?
Choose 2 answers

21 of 65. An administrator at Northern Trail Outfitters is creating a validation rule.
Which two functions should the administrator use when creating a validation rule?
Choose 2 answers

22 of 65. Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities. The VP of sales requested that this information be accessible on the opportunity and available for reporting.
Which two options should the administrator configure to meet these requirements?
Choose 2 answers

23 of 65. An administrator is planning to use Data Loader to mass import new records to a custom object from a new API.
What will the administrator need to do to use the Data Loader?

24 of 65. The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their website. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?

25 of 65. An administrator gets a request from Human Resources to remove a user's access to Salesforce immediately. The user is part of a hierarchy field called Direct Manager.
What should the administrator do to fulfill the request?

26 of 65. Universal Container's administrator has been asked to create a many-to-many relationship between two existing
custom objects. Which two steps should the administrator take when enabling the many-to-many relationship?
Choose 2 answers

27 of 65. A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator to reset their password. Which two options should the administrator consider when resetting the user's password?
Choose 2 answers

28 of 65. When users log in to Salesforce via the user interface, which two settings does the system check for
authentication?
Choose 2 answers

29 of 65. The VP of sales at Cloud Kicks is receiving an error message that prevents them from saving an opportunity. The
administrator attempted the same edit without receiving an error.
How can the administrator validate the error the user is receiving?

30 of 65. Which setting on a profile makes a tab hidden in the All App Launcher or visible in any app, but still allows a user
to view records that would normally be found under this tab?

31 of 65. DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generates leads for loans.
DHR needs to complete the project within 30 days and has maxed out its budget for the year.
Which AppExchange item should help the administrator meet the request?

32 of 65. Cloud Kicks wants a report to categorize accounts into small, medium, and large based on the dollar value found
in the Contract Value field.
What feature should an administrator use to meet this request?

33 of 65. The administrator at Cloud Kicks has been asked to change the company's Shoe Style field to prevent users from
selecting more than one style on a record.
Which two steps should an administrator do to accomplish this?
Choose 2 answers

34 of 65. An administrator needs to create a one-to-many relationship between two objects with limited access to child
records.
What type of field should the administrator use?

35 of 65. Northern Trail Outfitters wants to know the average stage duration for all closed opportunities.
How should an administrator support this request?

36 of 65. Universal Containers has enabled Data Protection and Privacy for its org.
Which page layouts will have the Individual field available for tracking data privacy information?

37 of 65. An administrator at Cloud Kicks has a flow in production that is supposed to create new records. However, no new records are being created.
What could the issue be?

38 of 65. The events manager at DreamHouse Realty has a hot lead from a successful open house that needs to become a Contact with an associated Opportunity.
How should this be accomplished from the Campaign keeping the associated Campaign Member history?

39 of 65. An administrator wants to create a form in Salesforce for users to fill out when they lose a client.
Which automation tool supports creating a wizard to accomplish this goal?

40 of 65. The Human Resources department at Northern Trail Outfitters wants employees to provide feedback about their managers using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff. How should an administrator configure the custom object to meet this requirement?

41 of 65. Universal Containers requires that when an opportunity is closed won, all other open opportunities on the same account must be marked as closed lost.
Which automation solution should an administrator use to implement this request?

42 of 65. The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days. What should an administrator do to accomplish this request?

43 of 65. Northern Trail Outfitters has a custom quick action on Account that creates a new Case. How should an administrator make the quick action available on the Salesforce mobile app?

44 of 65. Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days. How should the administrator complete this requirement?

45 of 65. An administrator supporting a global team of Salesforce users has been asked to configure company settings.
Which two options should the administrator configure?
Choose 2 answers

46 of 65. The administrator for AW Computing is working with a user who is having trouble logging in to Salesforce.
What should the administrator do to identify why the user is unable to log in?

47 of 65. Universal Containers is trying to improve the user experience when searching for the right status on a case. The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.
How should the administrator improve on the current implementation?

48 of 65. A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on Campaign ROI by month and series.
How should the administrator set up the Campaign to simplify reporting?

49 of 65. Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages.
How should the administrator configure this requirement?

50 of 65. The sales team at Ursa Major Solar has asked the administrator to automate an outbound message. What should the administrator utilize to satisfy the request?

51 of 65. Sales reps miss key fields when filling out an opportunity record through the sales process. Reps need to move forward in stages but are unable to enter a previous stage.
Which three options should the administrator use to address this need?
Choose 3 answers

52 of 65. Once an opportunity reaches the negotiation stage at Cloud Kicks, the Amount field becomes required for sales users. Sales managers need to be able to move opportunities into this stage without knowing the amount. How should the administrator require this field during the negotiation stage for sales users but allow
their managers to make changes?

53 of 65. The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue. What should the administrator suggest to meet these requirements?

54 of 65. An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and should be restricted from deleting any records.
What should the administrator do to meet this requirement?

55 of 65. Cloud Kicks intends to protect data with backups by using the data export service.
Which two considerations should the administrator remember when scheduling the export?
Choose 2 answers

56 of 65. Northern Trail Outfitters has asked an administrator to ensure that when a contact with a title of CEO is created, the contact's account record gets updated with the CEO's name.
Which feature should an administrator use to implement this request?

57 of 65. Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.
Which feature should be used to fulfill this requirement?

58 of 65. DreamHouse Realty needs to use consistent picklist values in the Category field on Accounts and Cases, with values respective to record types.
Which two features should the administrator use to fulfill this requirement?
Choose 2 answers

59 of 65. Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.
Which three of the standard objects are available to an administrator considering a support use case?
Choose 3 answers

60 of 65. The administrator at Cloud Kicks has created an approval process for time off requests.
Which two automated actions are available to be added as part of the approval process?
Choose 2 answers

61 of 65. The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to 'Audited', they would like the system to automatically update the Audited Date field on the account with today's date.
Which tool should the administrator use to complete this automation?

62 of 65. Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set to true, the first screen is skipped and the user is directed to the second screen.
How should the administrator configure the decision element?

63 of 65. An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.
What should the administrator configure to meet this requirement?

64 of 65. Ursa Major Solar offers amazing experiences for all of its employees. The employee engagement committee wants to post updates while restricting other employees from posting.
What should the administrator create to meet this request?

65 of 65. Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected.
How should the administrator accomplish this goal?