SET4 (AB)

An app builder at Ursa Major Solar has been working on a new custom app in a sandbox that has been upgraded to the next major Salesforce version, and their production instance is still on the current Salesforce version. The development is complete and they are ready to deploy a change set.

What should the app builder consider when planning the deployment?

Universal Containers has a private sharing model for Accounts and Opportunities and uses Territory Management to grant access to records.

• Sales rep A manually shares an opportunity record with sales rep B.
• Sales rep B has access to the Account even though the Account is NOT in sales rep B's territory.
• Sales rep C CANNOT see either record.

Based on the information given, why can sales rep B see the Account related to the Opportunity?

Cloud Kicks (CK) captures all shipping information in a custom object called Shipments＿c. CK's app builder is tasked with creating an approval process to ensure department members can approve all overnight shipments.

Where should the app builder route the approval request?

A custom field on an account is used to track finance information about a customer. Only members of the finance team have access to this field. However, the business wants to allow one customer service agent, who is assigned the Customer Service profile, read-only access to this field for special circumstances.

What is the recommended solution to grant the customer service agent access to the field?

A customer service representative at a call center wants to be able to collect information from customers using a series of question prompts. Once the questions are completed, an email should be sent to the customer with a feedback form.

What should an app builder use to accomplish this?

DreamHouse Realty (DHR) recently acquired Cloud Kicks (CK), a company that is still on Salesforce Classic. DHR is keeping the CK Salesforce org; however, it will migrate this org to Lightning Experience.

Where should the app builder find prebuilt resources to help with this project and overall adoption?

At Universal Containers, each admin and developer use a separate developer pro sandbox. Configuration and code are then migrated to a partial data sandbox for combination and initial testing, Once approved the configuration and code are then migrated to a full copy sandbox for final load and regression testing before going to production.

When should the full copy sandbox be refreshed?

The VP of Sales at Universal Containers has asked the app builder to let sales reps create opportunity records directly from the account, with a number of fields pre-populated.

Which feature should the app builder use to allow users to create the opportunity?

Cloud Kicks (CK) wants to simultaneously delete a Supplier__c record and all Supplier_Item__c records if a partnership ends with a supplier.

What solution could an app builder use to meet the requirement?

The app builder at Cloud Kicks has created a custom object named Delivery＿c to track the details of products shipped to customers.

Which two actions should the app builder take to prevent users in the shipping department from deleting delivery records?

Choose 2 answers

DreamHouse Realty is building a custom Lightning app to track its expanding solar water collection business. The Lightning app currently contains a custom Lightning record page with standard components.

From which two resources should an app builder get custom components to bring into the new Lightning app?

Choose 2 answers

After a deal is closed, Cloud Kicks (CK) wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM is assigned to the Account.

Which solution should an app builder use for this request?

Northern Trail Outfitters has two custom objects that are part of a master-detail relationship.

What determines the ownership and sharing access of the detail record?

An app builder wants to create a new field using Schema Builder.

Who will get access to the new field by default?

Universal Containers generates leads from three different sources: web, trade shows and partners. Some of the information collected is applicable to all sources, there is also information that is unique to each type of lead.

What should an app builder configure to meet these requirements?

Cloud Kicks has three types of customer support processes: Platinum, Diamond, and Bronze. The app builder created separate record types for each process on the Case object. The customer support team should be unable to create new cases with the Bronze record type.

How should this requirement be met?

Universal Containers (UC) has a time-sensitive need for a custom component to be built in 4 weeks. UC developers require additional enablement to complete the work and are backlogged by several months.

Which option should an app builder suggest to meet this requirement?

Cloud Kicks wants to display the number of Opportunity records associated with each Account.

Which solution should be used?

At Universal Containers, all US Sales Reps should be able to view the US Team Dashboard. However, only the US Sales Directors should be able to see the data in the component and view its source report.

How should an app builder ensure the proper access is granted?

DreamHouse Realty requires that field value changes for certain fields such as Asking_Price__c and Real_Estate_Agent__c on their House__c custom object show up prominently on chatter.

What Chatter feature should the app builder utilize?

After Universal Containers converts qualified leads, sales reps need to be able to report on converted leads.

How should an app builder support this requirement?

Ursa Major Solar's sales team has been struggling to enter data on mobile since rollout; the team dislikes scrolling through all of the fields to input only the necessary data.

How could the app builder solve this with minimal impact to desktop users?

A new app builder on the Cloud Kicks team is getting familiar with relationships in the data model.

What functionality would present the app builder a comprehensive view of all relationships in one place?

An app builder at Northern Trail Outfitters needs to change the data type of some custom fields. The org has already met the field limit on the object and would like to limit recreation fields.

What data type change limitations should the app builder consider?

Universal Containers wants to ensure that they are accepting clean data from their users and verify that important fields are entered.

What should an app builder recommend to meet this requirement?

Cloud Kicks wants to efficiently increase the company's adoption of Salesforce while simultaneously moving away from their reliance on spreadsheets. An app builder is given a spreadsheet everyone is sharing that needs to be added to Salesforce. The object with fields needs to be created and the data inserted simultaneously.

Which tool should be used?

An app builder wants to create a custom Sync button on Account that will call a Lightning Web Component that connects with an external system. This action should only be available if the custom Status field is set to Ready to Sync.

What should an app builder use to add this functionality to an Account record page?